Who we are
This website (the “flagshipfintech.com”) is operated and owned by Flagship for Financial Technology Solutions and E-Payment.
This Privacy Policy together with the Terms of Service applies to your use of this Website: flagshipfintech.com and any of the services accessible through this Website (the “Services”).
This Privacy Policy outlines the method and framework on which any personal data we collect from you, or that you provide to us, will be processed and used by us.
In the course of this Privacy Policy “personal data” (“personal data”, “personal information”, “your data”, “your information”) means data relating to a natural person who is identified or can be identified directly or indirectly, in particular by reference to the data which is provided to us by you or collected by us from you and therefore come into the possession of the data controller, i.e. Flagship for Financial Technology Solutions and E Payment
We have been making our best efforts in order to comply with European General Data Protection Regulation (“General Data Protection Regulation”, “GDPR”) well as other with other relevant data protection rules.
Please take your time to read this Privacy Policy carefully and make sure you understand it clearly. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
This Website is not intended for children and we do not intentionally collect data relating to children.
This Website may include links to third-party websites, applications, or plug-ins. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
About us
Flagship for Financial Technology Solutions and E Payment is a legal entity registered under the law of ARE with its registered number: 194194,
We act as Data controllers in respect of the personal data that we process. If you have any questions about how we collect, store or use your data, please contact us via email: support@flagshipfintech.com
INFORMATION WE COLLECT ABOUT YOU
When you are using the Website or when you filled in the registration or contact form on the Website in order to contact us or communicate with us, we may collect from you the following data: full name, email address, mobile telephone number, computer’s internet protocol (IP) address, your job title, other information you may wish to share with us. In cases when you use technical features of the Website to call us or communicate with us, we may keep the history and content of our communications in order to deal with all your request effectively and make your use of the Website or any of the Services as comfortable as possible. We also may use your data for marketing purposes and contact you from time to time in order to keep you updated about our new services and special offers. You may require us not to use your personal data for marketing purposes or object to such processing at any time by sending appropriate requests or statements to our email address.
When processing your personal data we are governed by the following principles:
- personal data is processed lawfully, fairly, and in a transparent manner in relation to you;
- personal data is collected only for specified, explicit, and legitimate purposes;
- personal data is always adequate, relevant, and limited to what is necessary for relation to the purposes for which they are processed;
- accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay.
PURPOSES OF PROCESSING OF PERSONAL DATA
We may process your personal data for a number of different purposes. For each purpose, we must have a legal ground for such processing.
Generally, such legal grounds are as follows:
- you have given us explicit consent to the processing of your personal data;
- processing is necessary for the performance of a contract to which you are the party or in cases you requested us to process your prior to entering into a contract;
- processing is necessary for compliance with our legal obligation to which we are the subject;
- processing is necessary in order to protect your vital interests or of another natural person;
- processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority laid upon us as controllers;
- processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.
What do we mean when we say “Legitimate interest” and “Performance of Contract”?
Legitimate Interest shall mean our interest as a business in conducting and managing. We hereby confirm that we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted by law).
Performance of a contract: this means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
DISCLOSURE
We may disclose your personal data if such disclosure is required or permitted by law.
In some cases, personal data may be shared with certain third-party service providers as well as between our internal departments (engineering, analytics, legal, customer and marketing, etc.) for the purposes specified in this Privacy Policy.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Some of our external third parties are based outside Egypt (ARE) which means that the processing of your personal data will involve a transfer of data outside Egypt.
If there is neither an adequacy decision nor appropriate safeguards implemented we still may transfer your personal data out of the ARE due to the following justifications:
- we have been informed you about the possible risks of transfers of your personal data and you have explicitly consented to the proposed transfer of your personal data out of the ARE;
- the transfer is necessary for the performance of a contract concluded between you and us or if you requested us to perform any pre-contractual measures;
- the transfer is necessary for the conclusion or performance of a contract concluded between us and another natural or legal person for your benefit;
- the transfer is necessary for important reasons of public interest;
- the transfer is necessary for the establishment, exercise, or defense of legal claims;
- the transfer is necessary in order to protect your vital interests or interests of other persons in cases where you are physically or legally incapable of giving consent;
Please feel free to contact us in case if you want to get more information on the specific mechanism used by us when transferring your personal data outside the Arab Republic of Egypt.
COOKIES
This Website uses cookies to keep track of what its visitors have purchased, visited, or tried to purchase. Cookies are small files of letters and numbers that we store on your browser or the hard drive of your computer or mobile phone if you agree. We also use cookies to deliver specific content in order to meet your interests. If you provide your consent, cookies may save your password so you will have no need to re-enter it each time when you visit this Website. Cookies also help us to estimate the number of visitors to this Website and determine overall traffic. If you do not wish to receive any cookies you may set your browser to refuse cookies. However, it may mean you will not be able to use all the services provided by this Website or take full advantage thereof. We may also use other technologies such as web bugs to help us collect information about your usage of our website. Any information we collect is subject to this Privacy Policy.
SECURITY
We use reasonable security precautions to protect the security and integrity of your personal data, both during transmission and once we receive it, in accordance with this Privacy Policy and applicable law. We have been making our best efforts to use all reasonable industry standards to secure your personal data. However, no method of electronic storage or Internet transmission is completely secure, and we can not guarantee that security breaches will not occur. Without limitation of the foregoing, we are not responsible for the actions of hackers and other unauthorized third parties that breach our reasonable security procedures.
AGE OF CONSENT
This Website may only be used by natural persons (individuals), companies, or other legal entities who have the legal capacity to enter into legally binding contracts under the law applicable in their country of residence. By agreeing to this Privacy Policy, you represent that you are of legal age in your country of residence. This Website is not intended for children and we do not intentionally collect data relating to children.
DATA RETENTION
We will keep your personal data only as long as it is necessary in order to fulfill the purposes the personal data was collected, including without limitation the purposes of compliance with any relevant reporting, accounting, or legal requirements.
When determining how long your personal data will be kept with us, we consider the following factors: nature, the sensitivity of the personal data and its amount; the potential risk of harm from unauthorized use or disclosure of your personal data; the purposes for which we collected your personal data and process it; applicable legal requirements.
Where we are processing your personal data for marketing purposes, we may contact you at least every month to ensure you are pleased to continue receiving our marketing communications. You may require us not to use your personal data for marketing purposes or object to such processing at any time by sending appropriate requests or statements to our email address.
In some circumstances, we may anonymize your personal data for statistical research purposes. In such cases, your personal data will no be longer associated with you and we may use this indefinitely without further notice to you.
CHANGES TO PRIVACY POLICY
We reserve the right to change, amend or modify this Privacy Policy without notice at any time and from time to time, including as needed to comply with the appropriate laws and regulations. Any changes, amendments, or modifications will be posted on this page. The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of this Website or Services.
REQUEST FOR INFORMATION
Sometimes we may need to request specific information from you in order to confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
TIME LIMIT TO RESPOND
We will make our best efforts to respond to all your legitimate requests within 1 (one) month. Sometimes it may take us longer than 1 (one) month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
QUESTIONS AND CONTACT INFORMATION
If you have any questions or concerns about this Privacy Policy or the collection, use, or handling of your personal information, feel free to contact us at any time via email: support@flagshipfintech.com
